Return and Refund Policy (B2B Wholesale)

Last updated: July 2026

Quality Guarantee

We guarantee product quality. Report issues within 7 days of receipt.

B2B Return Policy

• Wholesale orders non-returnable except for quality issues
• Quality claims within 7 days of delivery
• Photographic evidence required
• Approved returns replaced or refunded

OEM/Custom Orders

Custom orders non-returnable once production begins. Sample approval required.

Damaged Shipments

1. Take photos of damage
2. Contact within 7 days
3. File carrier claim if applicable
4. We arrange replacement or refund